As an essential business, we can now sell all products we have in stock. If the product is available to purchase, it will be shipped according to our shipping policy. Please note that some of our suppliers have not opened yet or are not permitted to open, this can affect delivery times. Also, due to the COVID-19 pandemic, it can take longer to get your delivery to you, please be patient, we will keep you in the loop about your delivery.

We are also adding additional winter essentials to our range to ensure your fur baby gets the best quality winter products at the best price.

Pet Hero to the rescue!

Great news! Pet Hero will continue delivering your orders for the duration of the national lockdown. Our dedicated team will be available for customer support, so please contact us with any queries.

Kindly note that some of our suppliers are operating at reduced capacity, so it may take a little longer for us to receive their products. We’ll keep you informed if this affects your order and as such, please be patient.

Due to government regulations, we are only able to supply pet food, medication, tick and flea products, dewormers and medicated shampoos as part of essential products. You will still be able to order other products, but it may only be shipped after the lockdown. We will keep you updated during this time.

Our drivers have a strict protocol in place to mitigate any spread of COVID-19, so rest assured that your order will be safe from our location to your door.

Thank you for your support during this trying time. Give your pets a hug from Pet Hero!


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