To make the shopping experience more convenient for you, Pet Hero offers recurring orders. With repeat orders, you can select the frequency you need a specific product, and we will do all the rest to make sure you get your product.
How it works
Frequently Asked Questions
We have partnered with one of the biggest payment gateways in South Africa to make sure your transactions are safe. The payment gateway has a PCI level 1 certification. Pet Hero does not store any card details but rather gets a unique token from the bank which is used to facilitate the transaction. The process is:
Currently, we accept VISA and MasterCard cards. More cards may be added in the future.
At any time, you can log into your account and manage your schedule. You can either change the next order date or even cancel your schedule.
If you do not have money in your account, the transaction will fail and your order will not be processed. You can change the schedule by going into your account.
Yes, you will receive an email three days before the recurring order is placed.